INCREASE IN TURNOVER THROUGH
AFTER SALES SERVICE
- Improve your after sales business
- Increase your spare parts & service turnover
- Take your business to the next level
INCREASE IN TRUNOVER THROUGH AFTER SALES SERVICE
- Improve your after sales business
- Increase your spare parts & service turnover
- Take your business to the next level
Industrial companies are known worldwide for their high technological standard and innovative ability. German companies in particular are said to have the “perfection” of the product. In a digitalised world, this is a big advantage over competitors from all over the world. However, digitalisation is characterised by the ability to accelerate processes and to further or newly develop products in a customer-centred way. In the future, data will be invaluable for both processes and products – after all, this data forms the basis for developing “digital services” and delivering added value to customers regardless of the product. Data from machines and customer companies are of fundamental importance, especially in the area of customer support, operational business and pure service business.
It is unthinkable for a company not to offer its customers a digital touchpoint for service enquiries, orders or documentation. Industry is the backbone of the German economy and possesses tremendous power. Let’s use this to also start digitalisation with clear processes and customer-centric services. dplain forms the basis for all future customer-centric, digital service products with the individual cloud for your company.
APPLICATION INDUSTRIES
dplain already serves almost all industry sectors.
Through the intuitive platform idea and numerous interfaces, dplain enables maximum flexibility and a step-by-step digitalisation of your company.
In order to strengthen you even more in the success of increasing sales and services online, our team is working around the clock to expand our software solution. In addition to the standard functions, we are able to develop and integrate individual features for you. This means that the solution can be optimally adapted to any company – regardless of whether it already has existing functions or individual functions for your company.
Why is dplain the right choice for your company?
- Specialised in the requirements of industry
- Fast implementation – from as little as 30 days
- Improves your customer support
- Saves you resources – perfect for SMEs
- Optimal representation of the machine structure
- Illustration and navigation of drawings
APPLICATION EXAMPLE MECHANICAL ENGINEERING
Not only fast, but also POWERFUL!
dplain can be completely configured in just 30 days. Complete data integration of all machine data down to the smallest spare part included. With the help of sophisticated structure trees that support and display the structure of the machines, all created customers and employees can find every part – from your machines built exclusively for them or from all standard machines that are accessible to everyone in the shop. Everything can be ordered in just a few clicks.
The software also fits the industry on other levels: central management of order histories, quick ordering, mapping and navigation of drawings, machine documentation, chat function, sale of accessories and much more – perfectly capture the characteristics of the complex B2B sector.
Test dplain free of charge and without obligation!
See for yourself and experience how automation can also enrich your company!