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Digitaler Ersatzteilkatalog

Den Service auf das nächste Level heben

Digital spare parts catalog

Taking service to the next level

EVERYTHING YOU NEED WITH DPLAIN CLOUD SERVICE COMMERCE

 

In today’s world, customers expect to be able to view all the necessary information about their purchased machines via a digital interface.

The heart of such a digital interface is the “Digital Spare Parts Catalog”. In particular, the transformation from a spare parts store to a customer portal, ensures that the customer uses the customer portal provided by the supplier for all his questions about his machine and, thanks to the digital spare parts catalog, can find and use all services here easily and quickly.

Translated with www.DeepL.com/Translator (free version)

DIGITAL SPARE PARTS CATALOG 1
DIGITAL SPARE PARTS CATALOG 2

In this way, you increase the user experience for your customer by making it simple and centralized, and also reduce the process costs generated by every offline call, mail or fax in your company. In addition, you reduce incorrect orders and benefit from a smart and efficient service process.
The digital spare parts catalog is active for you and your customers 24 hours a day and can be used from anywhere in the world.

Apart from the positive impact on margins in the service business, your sales will also increase due to unconditional customer proximity.

In today’s world, customers expect to be able to view all the necessary information about their purchased machines via a digital interface.

The heart of such a digital interface is the “Digital Spare Parts Catalog”. In particular, the transformation from a spare parts store to a customer portal, ensures that the customer uses the customer portal provided by the supplier for all his questions about his machine and, thanks to the digital spare parts catalog, can find and use all services here easily and quickly.

Translated with www.DeepL.com/Translator (free version)

DIGITAL SPARE PARTS CATALOG 1

In this way, you increase the user experience for your customer by making it simple and centralized, and also reduce the process costs generated by every offline call, mail or fax in your company. In addition, you reduce incorrect orders and benefit from a smart and efficient service process.
The digital spare parts catalog is active for you and your customers 24 hours a day and can be used from anywhere in the world.

Apart from the positive impact on margins in the service business, your sales will also increase due to unconditional customer proximity.

Translated with DeepL

DIGITAL SPARE PARTS CATALOG 2

BENEFITS FOR MANUFACTURERS

DIGITAL SPARE PARTS CATALOG 5 Increased efficiency in processing spare parts orders and service transactions

DIGITAL SPARE PARTS CATALOG 5 Access to individual price and availability information for all customers

DIGITAL SPARE PARTS CATALOG 5 Seamless transfer of orders to your ERP system. Whether Infor, ProAlpha, Microsoft Dynamics, SAP, PSIPENTA, Baan, or any other ERP system…

DIGITAL SPARE PARTS CATALOG 5 Fast identification of spare parts

DIGITAL SPARE PARTS CATALOG 5 24/7 sales channel for spare parts sales to your customers

DIGITAL SPARE PARTS CATALOG 5 Increase of turnover in service business and spare parts business

DIGITAL SPARE PARTS CATALOG 5 Higher customer and dealer loyalty

DIGITAL SPARE PARTS CATALOG 5 Create and update spare parts catalogs with little effort

DIGITAL SPARE PARTS CATALOG 5 Support global sales channels for customers and service staff. Provision of all information in multiple languages

DIGITAL SPARE PARTS CATALOG 14

DIGITAL SPARE PARTS CATALOG 5 Increased efficiency in processing spare parts orders and service transactions

DIGITAL SPARE PARTS CATALOG 5 Access to individual price and availability information for all customers

DIGITAL SPARE PARTS CATALOG 5 Seamless transfer of orders to your ERP system. Whether Infor, ProAlpha, Microsoft Dynamics, SAP, PSIPENTA, Baan, or any other ERP system…

DIGITAL SPARE PARTS CATALOG 5 Fast identification of spare parts

DIGITAL SPARE PARTS CATALOG 5 24/7 sales channel for spare parts sales to your customers

DIGITAL SPARE PARTS CATALOG 5 Increase of turnover in service business and spare parts business

DIGITAL SPARE PARTS CATALOG 5 Higher customer and dealer loyalty

DIGITAL SPARE PARTS CATALOG 5 Create and update spare parts catalogs with little effort

DIGITAL SPARE PARTS CATALOG 5 Support global sales channels for customers and service staff. Provision of all information in multiple languages

DIGITAL SPARE PARTS CATALOG 14
DIGITAL SPARE PARTS CATALOG 25
DIGITAL SPARE PARTS CATALOG 25

BENEFITS FOR USERS

DIGITAL SPARE PARTS CATALOG 5 Relieving the burden on support staff

DIGITAL SPARE PARTS CATALOG 5 24/7 ordering option

DIGITAL SPARE PARTS CATALOG 5 Precise selection of the required spare parts by tracking 2D drawings, 3D graphics and photos

DIGITAL SPARE PARTS CATALOG 5 Access to all documentation

DIGITAL SPARE PARTS CATALOG 5 Relief for support staff

DIGITAL SPARE PARTS CATALOG 5 Less time required for order processing

DIGITAL SPARE PARTS CATALOG 5 All necessary information in one system. Central contact point for all services

DIGITAL SPARE PARTS CATALOG 5 Fewer incorrect orders

DIGITAL SPARE PARTS CATALOG 5 View the order history

DIGITAL SPARE PARTS CATALOG 5 Relieving the burden on support staff

DIGITAL SPARE PARTS CATALOG 5 24/7 ordering option

DIGITAL SPARE PARTS CATALOG 5 Precise selection of the required spare parts by tracking 2D drawings, 3D graphics and photos

DIGITAL SPARE PARTS CATALOG 5 Access to all documentation

DIGITAL SPARE PARTS CATALOG 5 Relief for support staff

DIGITAL SPARE PARTS CATALOG 5 Less time required for order processing

DIGITAL SPARE PARTS CATALOG 5 All necessary information in one system. Central contact point for all services

DIGITAL SPARE PARTS CATALOG 5 Fewer incorrect orders

DIGITAL SPARE PARTS CATALOG 5 View the order history

Features

What do you get with dplain

DIGITAL SPARE PARTS CATALOG 45

Responsive Frontend

DIGITAL SPARE PARTS CATALOG 46

Customer portal

DIGITAL SPARE PARTS CATALOG 47

First-Class-Support

DIGITAL SPARE PARTS CATALOG 48

Updates & Fixes

DIGITAL SPARE PARTS CATALOG 49

Dashboard Statistics

DIGITAL SPARE PARTS CATALOG 50

Documentation

ESSENTIAL ADVANTAGES OF A CENTRAL DIGITAL SPARE PARTS CATALOG ARE:

Fully Responsive

Documentation

International

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