Privacy policy
We welcome you to our website www.dplain.de and thank you for your interest in our company and our offers. The online offer of dnetwo UG contains to foreign contents. Despite careful control of the contents, we do not assume any liability, as we did not initiate the transmission of this information, did not select or change the addressee of the transmitted information and the transmitted information itself.
The protection of your personal data from your visit to our website is very important to us and is carried out within the framework of the legal regulations, about which you can find information e.g. at www.bfd.bund.de.
Up-to-dateness of the data protection declaration
This data protection declaration is currently valid and was updated in May 2018. It may become necessary to amend this data protection declaration as a result of the further development of our website and offers on it or due to changes in legal or official requirements. You can access the current data protection declaration at any time on the website at www.dnetwo.de/datenschutz and print it out if necessary.
In the following, we explain what information we collect during your visit to our website and how it is used:
Collection, storage, type and purpose of the use of personal data
a) When visiting the website
Each time a customer (or other visitor) accesses our website, information is automatically sent to the server of our website by the internet browser used on your end device (computer, laptop, tablet, smartphone, etc.). This information is temporarily stored in a so-called log file.
The following data is collected and stored until automated deletion:
IP address of the requesting computer, as well as device ID or individual device identifier and device type,
Name of the file retrieved and amount of data transferred, as well as date and time of retrieval,
notification of successful retrieval,
requesting domain,
Description of the type of Internet browser used and, if applicable, the operating system of your terminal device, as well as the name of your access provider,
Location data, including location data from your mobile device. Please note that most mobile devices allow you to control or disable the use of location services in the settings menu of the mobile device.
Our legitimate interest according to Art. 6 para. 1 p. 1 lit. f DSGVO to collect the data is based on the following purposes:
Ensuring a smooth connection setup and comfortable use of the website,
evaluation of system security and stability as well as
for other administrative purposes.
In no case do we use the collected data for the purpose of drawing conclusions about your person.
b) SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders and contact of any kind that you send to us as site operator. You can recognise an encrypted connection by the fact that the address line of the browser is set to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
c) When using our contact form
If you have any questions, we offer you the possibility of contacting us via a form provided on the website. At least a valid e-mail address and your name are required so that we know who the enquiry is from and can answer it. Further information can be provided voluntarily.
Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO on the basis of your voluntarily given consent.
The personal data collected by us for the use of the contact form will be deleted after completion of your request.
d) When using the comment function
We offer the possibility to comment on certain articles on our website. At least a valid e-mail address and your name are required so that we know who sent the comment and can reply to it if necessary. Further details can be given voluntarily.
Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO on the basis of your voluntarily given consent.
The personal data collected by us for the use of the comment function are publicly viewable after prior verification (except for the e-mail address).
You can request deletion of your comment at any time at info@dnetwo.de.
Transfer of personal data
Your data will not be passed on to third parties for purposes other than those listed below. We will only pass on your data to third parties if:
you have given your express consent to this according to (Art. 6 para. 1 p. 1 lit. a DSGVO),
this is necessary for the processing of contractual relationships with you (Art. 6 Para. 1 lit. b DSGVO),
there is a legal obligation to pass on data (Art. 6 para. 1 lit. c DSGVO),
the disclosure is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data (Art. 6 para. 1 p. 1 lit. f DSGVO).
In these cases, however, the scope of the transmitted data is limited to the necessary minimum.
Our data protection provisions are in line with the applicable data protection regulations and the data is only processed in the Federal Republic of Germany. A transfer to third countries does not take place and is not intended.
Rights
a) Information
The GDPR grants users (the so-called data subjects) various rights, some of which are new. These must all be listed, along with the legal basis, which is why this point is somewhat longer. Please read the rights carefully! The data subject has, among other things, the right to request information at any time about whether and which data is processed for what purpose and to whom and on what basis it is passed on. This also includes the right of the data subject to receive copies. Exception: In the case of a large database (e.g. social network), users may be asked to specify information on certain types of data. The information must be provided immediately and may in no case take longer than 1 month.
Upon request, we will be happy to inform you whether and which personal data relating to you are stored (Art. 15 DSGVO), in particular about the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, and the existence of automated decision-making, including profiling.
b) Correction of your data
You also have the right to have any incorrectly collected personal data corrected or incompletely collected data completed (Art. 16 DSGVO).
c) Restriction of your data
Furthermore, you have the right to demand that we restrict the processing of your data, provided that the legal requirements for this are met (Art. 18 DSGVO).
d) Release of your data
You have the right to receive the personal data concerning you in a structured, common and machine-readable format or to request that it be transferred to another controller (Art. 20 DSGVO).
e) Deletion of your data
In addition, you have the so-called “right to be forgotten”, i.e. you can demand that we delete your personal data, provided that the legal requirements for this are met (Art. 17 DSGVO).
Irrespective of this, your personal data will be automatically deleted by us if the purpose of the data collection has ceased to exist or the data processing has been carried out unlawfully.
f) Right of revocation and objection
In accordance with Art. 7 (3) DSGVO, you have the right to revoke your consent at any time. This has the consequence that we may no longer continue the data processing based on this consent in the future.
You also have the right to object to the processing of your personal data at any time, provided that a right of objection is provided for by law. In the event of an effective revocation, your personal data will also be automatically deleted by us (Art. 21 DSGVO).
If you wish to exercise your right of revocation or objection, an e-mail to: info@dnetwo.de will suffice.
g) Violations
In the event of violations of data protection regulations, you have the possibility to lodge a complaint with the competent supervisory authority in accordance with Art. 77 DSGVO. The competent supervisory authority is both the North Rhine-Westphalia State Commissioner for Data Protection (https://www.ldi.nrw.de/) and any other supervisory authority.
Please adapt the competent supervisory authority. The competence is determined according to Art. 55 DSGVO according to the main establishment of the company. In addition, the data subject has the right to file a complaint with any other supervisory authority, which will then forward it to the “lead” supervisory authority.
Duration of data storage
The data collected will be stored by us for as long as is necessary for the performance of the contracts entered into with us or you have not exercised your right to erasure or your right to transfer data to another company.
Data security
We take all necessary technical and organisational security measures to store your personal data in such a way that they are not accessible to third parties or the public. Should you wish to contact us by e-mail, we would like to point out that the confidentiality of the information transmitted cannot be fully guaranteed when using this method of communication. We therefore recommend that you send us confidential information exclusively by post.
Note on the responsible office
The responsible party for data processing on this website is:
dnetwo UG
Speditionsstrasse 15a
40221 Düsseldorf
E-mail: info@dnetwo.de
The responsible body is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses or similar).
Cookies and plugins
Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.
Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies to analyse your surfing behaviour) are stored, these are treated separately in this data protection declaration.
Data protection declaration for your website According to (German) data protection law, you must inform your visitors (in a “prominent” place) that you use web analysis on your web pages. This can (should) be done, for example, on a privacy notice page. This notice text could look like this, for example:
a) Sharing content via plugins (Facebook, Twitter & Co.)
The content on our pages can be shared in social networks such as Facebook or Twitter in a data protection-compliant manner.
An automatic transfer of user data to the operators of these platforms does not take place through this tool. If the user is logged in to one of the social networks, an information window appears when using the social buttons of Facebook, Twitter & Co. in which the user can confirm the text before sending it.
Our users can share the contents of this page in social networks in a data protection compliant manner without complete surfing profiles being created by the operators of the networks.
b) Facebook
Plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognise the Facebook plugins by the Facebook logo or the “Like” button on our site. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/.
When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. You can find more information on this in Facebook’s privacy policy at: de-de.facebook.com/policy.php.
If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
c) Twitter
Functions of the Twitter service are also integrated on our website. These functions are offered by Twitter Inc, Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. In the process, data is also transmitted to Twitter. We would like to point out that we, as the provider of our website, do not receive any knowledge of the content of the transmitted data or its use by Twitter. You can find more information on this in Twitter’s privacy policy at http://twitter.com/privacy. You can change your data protection settings on Twitter in the account settings at twitter.com/account/settings.
To prevent Twitter from collecting data when you visit our website, log out of Twitter before visiting. To prevent Twitter from generally accessing your data via websites, you can exclude Twitter social plugins by using an add-on for your browser (e.g. “Twitter blocker”, disconnect.me).
d) YouTube
Plugins from YouTube (belonging to Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) are used on our website. When you open our website, it establishes a direct connection with YouTube’s servers via your browser. This transmits to YouTube the information that you have accessed our website. If you are logged into your YouTube account, your visit to our website and all your interactions in connection with the plugin (e.g. clicking the YouTube button) can be assigned to your YouTube profile and stored by YouTube – even if you do not have a YouTube profile, it cannot be ruled out that YouTube will store your IP address. In this respect, please also note the YouTube privacy policy: www.google.de/intl/de/policies/privacy/.
To prevent YouTube from collecting data when you visit our website, log out of YouTube before visiting. To prevent YouTube from generally accessing your data via websites, you can exclude YouTube plugins by using an add-on for your browser (e.g. www.youtube.com/user/disconnecters).
e) Google AdWords
The controller has integrated Google AdWords on this website. Google AdWords is an internet advertising service that allows advertisers to place ads both in Google’s search engine results and in the Google advertising network. Google AdWords allows an advertiser to specify certain keywords in advance, by means of which an ad is displayed in Google’s search engine results exclusively when the user retrieves a keyword-relevant search result with the search engine. In the Google advertising network, the ads are distributed on topic-relevant websites by means of an automatic algorithm and in compliance with the previously defined keywords.
The company operating the Google AdWords services is Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland.
The purpose of Google AdWords is to advertise our website by displaying interest-relevant advertising on the websites of third-party companies and in the search engine results of the Google search engine and to display third-party advertising on our website.
If a data subject accesses our website via a Google advertisement, a so-called conversion cookie will be stored by Google on the data subject’s information technology system. What cookies are has already been explained above. A conversion cookie loses its validity after thirty days and does not serve to identify the data subject. The conversion cookie is used to track whether certain sub-pages, for example the shopping basket of an online shop system, have been called up on our website, provided the cookie has not yet expired. The conversion cookie enables both us and Google to track whether a data subject who has accessed our website via an AdWords ad has generated a sale, i.e. has completed or cancelled a purchase of goods.
The data and information collected through the use of the conversion cookie are used by Google to compile visit statistics for our website. These visit statistics are in turn used by us to determine the total number of users who were referred to us via AdWords ads, i.e. to determine the success or failure of the respective AdWords ad and to optimise our AdWords ads for the future. Neither our company nor other advertisers of Google AdWords receive information from Google by means of which the data subject could be identified.
By means of the conversion cookie, personal information, such as the websites visited by the data subject, is stored. Each time the data subject visits our website, personal data, including the IP address of the internet connection used by the data subject, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may share this personal data collected via the technical process with third parties.
The data subject can prevent the setting of cookies by our website at any time by means of an appropriate setting of the Internet browser used, as already described above, and thus permanently object to the setting of cookies. Such a setting of the internet browser used would also prevent Google from setting a conversion cookie on the information technology system of the data subject. In addition, a cookie already set by Google AdWords can be deleted at any time via the internet browser or other software programmes.
Furthermore, the data subject has the option to object to interest-based advertising by Google. To do this, the data subject must call up the link www.google.de/settings/ads from any of the internet browsers he or she uses and make the desired settings there.
Further information and the applicable data protection provisions of Google can be found at https://www.google.de/intl/de/policies/privacy/.
f) Instagram
The controller has integrated components of the Instagram service on this website. Instagram is a service that qualifies as an audiovisual platform and allows users to share photos and videos and also to redistribute such data in other social networks.
The operator of the Instagram services is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.
Each time one of the individual pages of this website operated by the data controller is called up and on which an Instagram component (Insta button) has been integrated, the internet browser on the information technology system of the data subject is automatically caused by the respective Instagram component to download a representation of the corresponding component from Instagram. Within the scope of this technical procedure, Instagram receives knowledge about which specific subpage of our website is visited by the data subject.
If the data subject is logged into Instagram at the same time, Instagram recognises which specific sub-page the data subject is visiting each time the data subject calls up our website and for the entire duration of the respective stay on our website. This information is collected by the Instagram component and assigned by Instagram to the respective Instagram account of the data subject. If the data subject activates one of the Instagram buttons integrated on our website, the data and information thus transmitted will be assigned to the personal Instagram user account of the data subject and stored and processed by Instagram.
Instagram always receives information via the Instagram component that the data subject has visited our website if the data subject is simultaneously logged into Instagram at the time of calling up our website; this takes place regardless of whether the data subject clicks on the Instagram component or not. If the data subject does not want this information to be transmitted to Instagram, he or she can prevent the transmission by logging out of his or her Instagram account before accessing our website.
Further information and the applicable data protection provisions of Instagram can be found at https://help.instagram.com/155833707900388 and https://www.instagram.com/about/legal/privacy/.
g) LinkedIn
The controller has integrated components of the LinkedIn Corporation on this website. LinkedIn is an Internet-based social network that allows users to connect with existing business contacts and to make new business contacts. Over 400 million registered people use LinkedIn in more than 200 countries. This makes LinkedIn currently the largest platform for business contacts and one of the most visited websites in the world.
The operating company of LinkedIn is LinkedIn Corporation, 2029 Stierlin Court Mountain View, CA 94043, USA. For data protection issues outside the USA, LinkedIn Ireland, Privacy Policy Issues, Wilton Plaza, Wilton Place, Dublin 2, Ireland, is responsible.
With each individual call-up of our website that is equipped with a LinkedIn component (LinkedIn plug-in), this component causes the browser used by the data subject to download a corresponding representation of the component from LinkedIn. Further information on LinkedIn plug-ins can be found at https://developer.linkedin.com/plugins. Within the scope of this technical procedure, LinkedIn receives information about which specific sub-page of our website is visited by the data subject.
If the data subject is logged in to LinkedIn at the same time, LinkedIn recognises which specific sub-page of our website the data subject is visiting with each call-up of our website by the data subject and for the entire duration of the respective stay on our website. This information is collected by the LinkedIn component and assigned by LinkedIn to the respective LinkedIn account of the data subject. If the data subject activates a LinkedIn button integrated on our website, LinkedIn assigns this information to the personal LinkedIn user account of the data subject and stores this personal data.
LinkedIn always receives information via the LinkedIn component that the data subject has visited our website if the data subject is simultaneously logged into LinkedIn at the time of calling up our website; this takes place regardless of whether the data subject clicks on the LinkedIn component or not. If the data subject does not want this information to be transmitted to LinkedIn, he or she can prevent the transmission by logging out of his or her LinkedIn account before accessing our website.
LinkedIn offers the possibility to unsubscribe from email messages, SMS messages and targeted ads as well as manage ad settings at https://www.linkedin.com/psettings/guest-controls. LinkedIn also uses partners such as Quantcast, Google Analytics, BlueKai, DoubleClick, Nielsen, Comscore, Eloqua and Lotame, which may set cookies. Such cookies can be rejected at https://www.linkedin.com/legal/cookie-policy. LinkedIn’s applicable privacy policy is available at https://www.linkedin.com/legal/privacy-policy. LinkedIn’s cookie policy is available at https://www.linkedin.com/legal/cookie-policy.
h) HubSpot
On this website we use HubSpot for our online marketing activities. HubSpot is a software company from the USA with a branch in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Telephone: +353 1 5187500.
This is an integrated software solution that we use to cover various aspects of our online marketing.
These include:
Content management (website and blog)
Email marketing (newsletters and automated mailings, e.g. to provide downloads)
Social media publishing & reporting
Reporting (e.g. traffic sources, hits, etc. …)
Contact management (e.g. user segmentation & CRM)
Landing pages and contact forms
Our sign-up service allows visitors to our website to learn more about our company, download content and provide their contact information and other demographic information. This information, as well as our website content, is stored on servers operated by our software partner HubSpot. It may be used by us to contact visitors to our website and to determine which of our company’s services are of interest to them. All information we collect is subject to this privacy policy. We use all information collected solely to optimise our marketing activities.
Furthermore, to improve the user experience on our website, we use HubSpot’s live chat service “Messages” (chat icon at the bottom right of the screen) for sending and receiving messages on some subpages. When you agree to and use this function, the following data is transmitted to HubSpot’s servers:
– Content of all chat messages sent and received.
– Context information (e.g. page on which the chat was used)
– Optional: e-mail address of the user (if provided by the user via the chat function).
The legal basis for the use of Hubspot’s services is Art. 6 I f DS-GVO – legitimate interest. Our legitimate interest in using this service is to optimise our marketing measures and improve our service quality on the website.
HubSpot is certified under the terms of the “EU – U.S. Privacy Shield Framework” and is subject to TRUSTe ‘s Privacy Seal as well as the “U.S. – Swiss Safe Harbor” Framework.
More information about HubSpot’s privacy policy
More information from HubSpot regarding EU data protection regulations
More information about the cookies used by HubSpot can be found here & here.
If you generally do not want HubSpot to collect data, you can prevent the storage of cookies at any time by changing your browser settings accordingly.
i) Hotjar
On this website we use Hotjar for our online marketing activities. Hotjar’s technology gives us a better understanding of our users’ experiences (e.g. how much time users spend on which pages, which links they click on, what they like and dislike etc.) and this helps us to tailor our offering to our users’ feedback. Hotjar uses cookies and other technologies to collect information about our users’ behaviour and about their devices (in particular, device IP address (collected and stored anonymously only), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for viewing our website). Hotjar stores this information in a pseudonymised user profile. The information is neither used by Hotjar nor by us to identify individual users nor is it combined with other data about individual users. The legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO. Further information can be found in Hotjar’s privacy policy: https://www.hotjar.com/legal/policies/privacy/
j) Cookie Banner
We use the consent tool “Real Cookie Banner” to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. Details on how “Real Cookie Banner” works can be found at https://devowl.io/de/rcb/datenverarbeitung/.
The legal basis for the processing of personal data in this context is Art. 6 para. 1 lit. c DS-GVO and Art. 6 para. 1 lit. f DS-GVO. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of the personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.
k) Use of SalesViewer® technology
On this website, data is collected and stored for marketing, market research and optimisation purposes using the SalesViewer® technology of SalesViewer® GmbH on the basis of the legitimate interests of the website operator (Art. 6 para.1 lit.f DSGVO).
For this purpose, a javascript-based code is used to collect company-related data and the corresponding use. The data collected with this technology is encrypted via a non-reversible one-way function (so-called hashing). The data is immediately pseudonymised and not used to personally identify the visitor to this website.
The data stored within the framework of Salesviewer® will be deleted as soon as they are no longer required for their intended purpose and the deletion does not conflict with any statutory retention obligations.
You can object to the collection and storage of data at any time with effect for the future by clicking on this link https://www.salesviewer.com/opt-out in order to prevent the collection of data by SalesViewer® within this website in the future. This will place an opt-out cookie for this website on your device. If you delete your cookies in this browser, you must click this link again.