|Example application: commodity trading, individual products |
Suitable also for other areas
|Centralization of support, request for quotation, documentation|
|Improved customer service|
For all products with unstable prices or individual purchases, the clear and intuitive chat function can be used. This will be displayed to the appropriate employee in the back office and can be answered directly. The result is a documented dialogue in which media, such as technical drawings or other parts and discussed. Requested offers are provided in the personal account with a time stamp and are limited by an automatically expiring deadline. In the inquiry overview, you can always find, experience, edit and edit. An accepted offer can be transferred to the shopping cart and shopping. This feature provides clear and traceable communication and is available 24/7 hours. Due to the respective assignment to a very specific customer profile is a high data security.