More effective customer processes through automation

Effektivere Kundenprozesse durch Automation

Innovative microservices architecture

dplain was developed on the basis of a microservices architecture. This means that a dplain platform is not a standardized complete solution, but an interaction of singular functions. Your advantage is that you can put together exactly the features you need and do not need to install redundant features as with other solutions. Sophisticated API interfaces ensure that your choice of microservices works optimally, no matter what your compilation looks like.

Numerous functions to choose from

dplain continues to evolve just like your business. Numerous features are already available for customization and we are working around the clock to add more for you. With our update service, we keep your platform always up to date in the areas of security and usability. Do you need a special function for your platform? We are also happy to develop individual solutions for you!

dplain live erleben!

Erleben Sie dplain live in einer unverbindlichen Demonstration und überzeugen Sie sich selbst davon, wie einfach Kundenprozesse im Maschinenbau sein können.

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Experience dplain live!

Experience dplain live in a non-binding demonstration and convince yourself of how easy customer processes can be in mechanical engineering.

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For the management

dplain supports the customer-relevant processes in the company for your customers and for you. Thanks to the modular architecture of the software solution, you can personally put together a variety of functions that are of interest to your company. You enjoy the fullest scalability and minimal risk in the implementation of your platform. Our strategic entry point to eCommerce will also provide you with a quick return on investment as your platform will be fully operational within 60 days.

For Sales

One thing is especially important in industrial sectors: personal contact with the customer. This is also indispensable in increasing digitization. Therefore, dplain is not about replacing sales, but about effective support. Above all, dplain automates the aftersales segment to a large extent so that sales staff can concentrate on other business areas such as new customer acquisition. So dplain not only simplifies processes for customers, but also for employees.

For the IT

dplain is a customer-specific customer interaction platform driven by the idea of using microservices and the API First approach to reduce the costs of migration and implementation and minimize risks. Following the idea “step by step”, functions can be developed and implemented in the form of a single microservice. The risk of complex solution requirements is thus reduced to a minimum and the success of projects increased many times over. Failure safety, data protection and lower costs in daily operations are ensured by the use of state-of-the-art cloud technology.

In just 60 days to your individual solution

With dplain you get results directly. It takes just 60 days to get your finished solution in the virtual hands. Included in this period are project management, consulting, configuration, design customization and data integration, as well as uploading the platform to the cloud. Benefit from rapid usability and an earlier return on investment and be a pioneer in your industry.

API First!

dplain was developed with the knowledge that not every company starts the digitization process at the same end. To use dplain at every stage of your digitization plan, we therefore use a strict API-first approach. What does that mean? The software’s numerous API interfaces enable seamless integration with third-party software or other interfaces such as live access points, websites, apps and many other portals. So you can access your platform from all popular devices and connect new and old business processes.

Try dplain for free and without obligation!

Make yourself an impression and experience how automation can enrich your company!