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Platform for machine information management & digital spare parts catalogs

Experience how dplain takes your after-sales processes to a new level!

Platform for machine-information-management & digital spare part catalogs

Experience how dplain takes your after-sales processes to a new level!

One platform, many options

explosionszeichnung programm

Create & publish digital spare parts catalogs

Ersatzteilkatalog CAD Zeichnungen

Access machine information & accessories in just a few clicks

ersatzteile direkt

Order from the catalog in self-service

ersatzteile software

Print spare parts on site thanks to 3D connectivity

Predictive maintenance

Predictive maintenance through sensor connection

Pim

Comprehensive data maintenance in PIM

Digital spare parts catalogs for complex products

Easy integration of machine data

  • Clear navigation structure
  • Comprehensive detail pages
  • Document upload in the catalog

Upload all of your machine data and customer data to a digital catalog and access relevant machine information such as technical drawings, spare parts and machine status at any time – on any device. The sophisticated structure trees from dplain catalogs enable clear navigation through all machine data down to the smallest detail.

hotspotter dplain

Interactive exploded views

  • Linking of catalog & technical drawing
  • Interactive machine display
  • Detailed information at the push of a button

Your digital spare parts catalog in interactive 2D and 3D navigation: The dplain hotspotter locates relevant points in your technical drawings and links them with your spare parts catalog – completely automatically! With just one click in the drawing, you can find the right spare part in the catalog.

elektronischer ersatzteilkatalog
shop maschine
katalog ersatzteile

eCommerce in mechanical engineering

The aftersales business can be digitized excellently with dplain. All important functionalities of a web shop can be integrated into your platform: customer service, working on the machine, sales at the customer – you decide and dplain makes it possible.

Spare parts orders in self-service

  • Automated after-sales service
  • 24/7 spare parts sales
  • Simplification of complex customer processes

Numerous functions such as the management of sensitive prices, sensor integration, quick ordering from company lists, framework contracts and much more enable the integration of an attractive web shop into your platform. Let your customers order spare parts for individual machines independently by using the numerous automation options.

ecommerce

Time saving in the ordering process

  •  Automation of order processing
  •  Link to ERP systems

The dplain web shop is seamlessly integrated into your digital spare parts catalog and your existing ERP system. He also has options such as quick ordering and automatic integration of legal framework contracts and hierarchies, so that all aspects relevant to a purchase are automated. This saves time for you and your customers.

More sales in spare parts sales

  • Strategically apply up- & cross-selling within
  • Various marketing opportunities
  • Attractive and intuitive user interface
  • Availability on mobile devices
  • Stronger customer loyalty

Through the customer-centric implementation of your dplain web shop, numerous factors contribute to a sophisticated shopping experience for your customers. Thanks to a B2C-like user interface and an integrated customer support chat, an intuitive orientation in the shop is guaranteed, which is further refined through the strategic placement of marketing and sales elements and increases your sales.

after sales support

Our all-inclusive package for you

Our comprehensive service guarantees you the strategic, functional and aesthetic implementation of your platform. You will be looked after by experts from these areas and advised throughout the entire project so that your platform becomes a multifunctional and highly effective business tool that will delight your employees and your customers.

Free strategy session

Enjoy the first strategy session with our dplain experts without obligation and free of charge. Just let us know your concerns and we will contact you with an appointment.

14 + 6 =

Our all-inclusive package for you

Our comprehensive service guarantees you the strategic, functional and aesthetic implementation of your platform. You will be looked after by experts from these areas and advised throughout the entire project so that your platform becomes a multifunctional and highly effective business tool that will delight your employees and your customers.

11 + 6 =

Make successful predictions with predictive maintenance

Make successful predictions with predictive maintenance

Create analytics using sensor data

Draw meaningful conclusions from historical machine data. Compile analytics in the dashboard to assess how your machines will behave in the future and when there is a risk of breakdowns. The conclusions help to plan preventive failures and act early enough.

Use historical data for sales recommendations

Use the knowledge from predictive maintenance to make recommendations for spare parts purchases to your customers at the right time. Create individual offers and make your sales more scalable.

Make successful predictions with predictive maintenance

Create analytics using sensor data

Draw meaningful conclusions from historical machine data. Compile analytics in the dashboard to assess how your machines will behave in the future and when there is a risk of breakdowns. The conclusions help to plan preventive failures and act early enough.

Use historical data for sales recommendations

Use the knowledge from predictive maintenance to make recommendations for spare parts purchases to your customers at the right time. Create individual offers and make your sales more scalable.

Spare parts from the 3D printer

The 3D-Connect from dplain opens up completely new paths for logistics.

Spare parts from the 3D printer

The 3D-Connect from dplain opens up completely new paths for logistics.

Print spare parts directly on site

The interconnectivity of machine builders, local 3D printers and customers in the dplain platform enables the printing of spare parts on site by purchasing the respective print files via the platform. This saves time and financial resources in the logistics area.

Experience dplain live
in our mechanical engineering
Demo shop

Experience dplain live
in our mechanical engineering
Demo shop

Scalable digitization for medium-sized companies

The German middle class is one of the most important and largest economic sectors in Germany. dplain was developed to meet the individual needs of medium-sized companies and to create a scalable solution. In combination with our flexible and integrative way of working, we have created a product that is ideal for medium-sized companies.

Hosted securely in the cloud

Official partner of:

Funded by:

In cooperation with:

Experience dplain live in our mechanical engineering demo shop!